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Privacy Policy

Last Updated: December 2025

At Stay Mitra, accessible from staymitra.net, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Stay Mitra and how we use it.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, specifically when you fill out our booking forms or contact forms.

The personal information we collect depends on the context of your interactions with us, but typically includes:

  • Name
  • Mobile Phone Number
  • Email Address
  • Booking Preferences (Dates, Accommodation Type)

2. How We Use Your Information

We use the information we collect primarily to facilitate the service you have requested. Specifically:

  • To Contact You: We use your Mobile Number and Email to confirm bookings, answer queries, and coordinate with property owners on your behalf.
  • To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To Send Periodic Emails/Messages: We may use the email address or phone number to send you information and updates pertaining to your order.

3. Security of Your Data

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal details. We do not sell, trade, or otherwise transfer your Personally Identifiable Information (Mobile Numbers/Emails) to outside parties for marketing purposes.

4. Sharing with Property Owners

Since Stay Mitra operates as a platform connecting guests with property owners, your contact details (Name and Mobile Number) will be shared strictly with the specific property owner/manager where you have requested a booking. This is necessary to facilitate your stay.

5. Cookies

Stay Mitra uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Contact Us

If you have any questions about this Privacy Policy, please contact us: